Question 1136 in the bank

Which norms of conduct are required from bus drivers and conductors?

  1. Correct answer: They must behave politely and courteously.
  2. They should assist babies and old people and ensure they have a place to sit.
  3. They should speak quietly.
  4. They should behave according to the accepted social rules of courtesy in their place of residence.

Why this is the answer

The correct answer in the official bank: They must behave politely and courteously.

Bus drivers and conductors must behave politely and courteously toward passengers. This is the norm of conduct required of them in their work. The accepted social rules of courtesy in the place where they live do not decide it. What is required is politeness and courtesy toward passengers.

Topic: Rules and regulations. The bank marks it for these classes: Bus (D).